FAQ VXDIAG VCX NANO for Jaguar and Land rover

Frequent asked questions (including error fix) of VXDIAG VCX NANO diagnostic interface for Jaguar and Land rover are gathered below.

Q: What’s the difference among VXDIAG VCX NANO for JLR, JLR Mangoose SDD (SP116, SP205) and VCM2 IDS/SDD for JLR (SP177-G, SP177-F)
1) Software is the same, differs in version, perform same functions
2) Differ in hardware and use different drivers
3) The biggest advantage of VXDIAG VCX NANO is the firmware will never be locked (unlike VCM2 SDD for JLR).

Q:  I have followed the installation instructions but SDD will not start, any ideas?? Installed on Win 7 Pro 32bit, have the vx manager driver installed, no error reports and no error screenshots. Install was OK, everything works right up to opening sdd, then nothing?
A: Your VXDIAG VCX NANO interface is not plugged into vehicle.  The hardware interface should be plugged into vehicle's diagnostic socket if you need to run the SDD software.

Q:  I tried to use V142 with VXDIAG VCX Nano JLR on Win 8.1, the program start and i found the unit but it can't read auto identification, or manual VIN number but it don't work do the unit only work with V141, why?
A: The VXDIAG VCX NANO for JLR is compatible with V141 SDD software (compatible original SDD software V141 as well). V142 is too new to read the VIN. And please change another laptop running Windows 7 operating system.

Q: What’s the latest version SDD of the VXDIAG tool?
A: The current version SDD is V141.

A: Does the VXDIAG SDD for JLR support diesel models?
Q: Yes, it supports both diesel and petrol models.

Q: Will the new VXDIAG SDD support both online and offline programming? Need I pay extra payment?
A: The new SDD will do reprogramming (Immobilizer programming online requires Jaguar account. Other programming do no need to do online, but you need connect storage battery to make sure your voltage is stable)

Q: How to install the SDD software? Do you have instructions?
A: Software CD contain installation guide. And here is a Youtube software installation guide: https://www.youtube.com/watch?v=a0Kbk0txQro

Q: What year does the new SDD cover? Will it do Jaguar 2015?
A: The SDD supports 2005 to 2014 Jaguar and Land rover models.

Q: I have watched and installed as per vide, this allows offline mode to work for one day then it does not work?
A: For all the JLR software after V137, they can't support offline programming anymore, only online programming.

Q: Does it support Dutch language?
A: Yes, the VXDIAG SDD supports multi language, including English/Japanese/Portuguese/Romanian/Korean/Dutch/Polish/Turkish/Spanish/French/Italian/Croatian/Danish/German/Swedish/Finnish/Slovenian/Czech/Russian/Greek/Chinese.

Q: How can I update it?

A: VXDIAG SDD software can be updated online. Firmware cannot be updated.